Two doors in, one book.

The form and the phone write into the same book. Either way you come away with an actual arrival window rather than a place in a queue.

HomeContact

The Request Form

Two minutes, no name or email required. Neil rings back to confirm a window — during the working day that is typically well under an hour.

No name or email needed — a phone number is enough to book.

The Direct Line

(564) 221-8289

Monday–Saturday · 8:00am–6:00pm

Based on Fox Island (98333) · daily line across Hale Passage to Artondale, Wollochet and Gig Harbor

Scope of the work

Residential appliances, any make, any age: refrigeration and freezers, ice makers in-door and standalone, laundry pairs, cooking on electric, natural gas or propane, and dishwashers. Outside the scope: the house side of the plumbing and wiring, propane and gas supply lines upstream of the appliance valve, sales and installation of new units, and restaurant equipment. If the read points at another trade, the notes say which trade and why.

From the truck

Reads, Not Guesses

Neil opening the pump filter door of a front-load washer
The pump filter door: first stop on most drain complaints, and often the last.
Neil reaching into an open dishwasher with the lower rack removed
Lower rack out, sump exposed — where dishwasher trouble actually lives.
Neil standing beside a stainless French-door refrigerator, tool bag on the floor
Cold call closed — doors shut, numbers logged, kitchen left as found.
Neil kneeling at a dryer with the lower panel off, blower and belt exposed
Panel off, blower in view — a dryer read from the back before anything is decided.
Neil beside a stainless gas range in a white kitchen
A gas range after the burner check — propane or natural, the flame tells the story.